Data retention policy
TrackMage Shipment Tracking App from OPTDEAL LIMITED takes data security and privacy very seriously. Data is stored as long as TrackMage Shipment Tracking App is installed on your workspace. You can request the removal of your data at any time by making a request to support@trackmage.com. We always strive to collect and retain the minimum data necessary for the app to function.
Data archiving and removal policy
You can submit a request to have your data deleted at any time after removing TrackMage Shipment Tracking App from your workspace. Send your request to support@trackmage.com and your data will be deleted within 30 days.
Data storage policy
The bot token and other information related to the Slack workspace are stored in the Hetzner datacenter located in Falkenstein, Germany. All data is stored securely and is encrypted in transit with HTTPS over SSL (TLS 1.3).
Data center location(s)
Germany
Data hosting details
The data is hosted on VPS
Data hosting company
Hetzner
App/service has sub-processors
no