1up
1up’s integration for Slack provides real-time, AI-powered answers to RFPs and Security Questionnaires. This 1up-powered, automated Q&A experience allows you to save time by quickly delivering accurate answers using sources you trust.What You’ll Need
A Slack channel where you want to use 1up. For example, a Sales Enablement channel.
Admin privileges in Slack. You may need a Help Desk or IT Admin to approve the 1up integration for Slack.How the 1up Integration for Slack Works
1up’s integration for Slack automatically answers questions about your company's products, policies, and processes. If a teammate messages a question mentioning “@1up”, they will receive an AI-generated answer.If no good answer is available, 1up will save the unanswered question to the Q&A tab in your 1up Knowledge Base. You can then enter an answer to the question which 1up will reference when similar questions are asked in the future.How to Enable the 1up Integration for Slack
1. Head over to the Q&A Tab in your 1up dashboard.
2. Click the Add to Slack button – this will redirect you to Slack.
3. Next, click Allow to grant the 1up integration access.
4. Finally, add 1up to any channel by saying mentioning @1up.Pricing
1up's integration for Slack is included with the 1up service.Note: 1up leverages Large Language Models (LLMs) to generate responses. Answers are generated using the information you add to your 1up knowledge base; 1up may occasionally generate inaccurate or insufficient responses. The information in your 1up knowledge base never leaves 1up - no models are trained using it, and your data remains private and secure.
A Slack channel where you want to use 1up. For example, a Sales Enablement channel.
Admin privileges in Slack. You may need a Help Desk or IT Admin to approve the 1up integration for Slack.How the 1up Integration for Slack Works
1up’s integration for Slack automatically answers questions about your company's products, policies, and processes. If a teammate messages a question mentioning “@1up”, they will receive an AI-generated answer.If no good answer is available, 1up will save the unanswered question to the Q&A tab in your 1up Knowledge Base. You can then enter an answer to the question which 1up will reference when similar questions are asked in the future.How to Enable the 1up Integration for Slack
1. Head over to the Q&A Tab in your 1up dashboard.
2. Click the Add to Slack button – this will redirect you to Slack.
3. Next, click Allow to grant the 1up integration access.
4. Finally, add 1up to any channel by saying mentioning @1up.Pricing
1up's integration for Slack is included with the 1up service.Note: 1up leverages Large Language Models (LLMs) to generate responses. Answers are generated using the information you add to your 1up knowledge base; 1up may occasionally generate inaccurate or insufficient responses. The information in your 1up knowledge base never leaves 1up - no models are trained using it, and your data remains private and secure.
Permissions
1up will be able to view:
1up will be able to do:
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General
Developer
1up.ai
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
When you use the 1up’s Integration for Slack, only messages that explicitly mention @1up will be readable by 1up. Questions asked of 1up in this manner will be answered using only the data and insights 1up has assembled for your specific instance.
Questions directed specifically at 1up in Slack as described above and the answers that 1up generates for them will be logged in your 1up instance to improve future answers for your organization only.
Similarly, unanswered questions from your Slack channel that are saved to your 1up dashboards will be accessible only within your 1up instance. Answers you may provide to those questions will also be logged in your 1up instance to improve future answers for your organization only.
Data archiving and removal policy
1up customers retain full control of their uploaded data, and may modify or delete it at any time. Upon termination of contract, customers are able to request deletion of their data as part of the account closure procedure. All customer data will then be deleted within 90 days, which includes a 30-day period to allow for rollback and an additional 60 days to delete the data from our databases and our sub-processors’ databases.
Data storage policy
All data at rest is encrypted using AES-256. Data is stored and backed up across multiple AWS Availability Zones. Data backups are retained for 30 days. 1up has an established disaster recovery site in a separate AWS region to ensure availability.
Data center location(s)
United States
Data hosting details
1up is hosted on AWS. Data is stored and backed up across multiple AWS Availability Zones.
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
gpt-4o-mini gpt-4o
LLM retention settings
GPT-4o's retention settings as mandated by 1up utilized the "zero data retention" option, meaning no data is stored after processing.
LLM data tenancy policy
GPT-4o's data tenancy policy prioritizes privacy, security, and compliance, avoiding personal data collection without consent, using encryption, and enforcing strict safeguards to prevent unauthorized data use and disallowed content.
LLM data residency policy
GPT-4o's data residency policy ensures that data is processed and stored within specific geographic regions to meet compliance and legal requirements; high security and privacy standards to ensure data is handled in accordance with regional laws.
Certifications & compliance
Data deletion request procedure
Upon termination of contract, customers are able to request deletion of their data as part of the account closure procedure. All customer data will then be deleted within 90 days, which includes a 30-day period to allow for rollback and an additional 60 days to delete the data from our databases and our sub-processors’ databases.
HIPAA compliant
yes
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
support@1up.ai
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no