Qualified
Qualified's live chat and chatbot platform helps companies capture more leads and grow sales, right from their website. Use Qualified and Slack together to instantly alert your sales reps when hot prospects arrive on your site so they can quickly take action and start a conversation. How it works:
- Send a channel message the moment a qualified prospect or target account lands on your site
- Direct message specific sales reps when their accounts have arrived on your site
- Give your sales team a complete picture of qualified website visitors, from Title to Company, right inside of Slack, shaping hyper-personalized sales conversations
- Send a channel message the moment a qualified prospect or target account lands on your site
- Direct message specific sales reps when their accounts have arrived on your site
- Give your sales team a complete picture of qualified website visitors, from Title to Company, right inside of Slack, shaping hyper-personalized sales conversations
Permissions
Qualified will be able to view:
Qualified will be able to do:
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General
Developer
Qualified.com, Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
We retain Customer Data for as long as necessary to fulfill the purposes set forth in our Privacy Policy or as long as we are legally required or permitted to do so. For example, we retain our Customers’ account information for as long as their accounts are active and a reasonable period thereafter in case a Customer decides to re-activate our Services; we also retain Customer Data as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, and to continue to develop and improve our Services.Customer Data may persist in copies made for backup and business continuity purposes for additional time.
https://www.qualified.com/legal/privacy
Data archiving and removal policy
By default, a customer’s data is stored for the duration of his or her contract with Qualified. Qualified may provide the option for customers to delete data after their subscription ends. This request must be made by the customer, and Qualified may require additional ID verification. Qualified should hard delete all information from currently-running production systems within one quarter of the deletion request.
Data storage policy
All data stored by Qualified is done so in a securely encrypted and logically segregated manner. This ensures that our Customers’ visitor data is protected from exploitation and accessible for customer support related inquiries. Qualified does not engage in “roll-your-own” encryption, algorithms, or practices and will not use “security through obscurity” within production infrastructure or applications. Qualified leverages best-in-class cloud-based storage facilities via Third Party Service Providers to ensure that they have secure physical controls as well as redundant backups to fulfill Business Continuity and Disaster Recovery Plans.
Data center location(s)
United States
Data hosting details
Qualified stores data with Salesforce Heroku, who manages cloud servers and databases on AWS.
Data hosting company
Amazon
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no
Certifications & compliance
GDPR commitment
Data deletion request procedure
Qualified provides the option for customers to delete data after their subscription ends. This request must be made by the customer, and Qualified may require additional ID verification. Qualified should hard delete all information from currently-running production systems within one quarter of the deletion request.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2021-07-26
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Okta, OneLogin, Active Directory Federation Services, Azure AD
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@qualified.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no