users.info

Gets information about a user.

This method returns information about a member of a workspace.

Arguments

tokenRequired

Authentication token bearing required scopes. Tokens should be passed as an HTTP Authorization header or alternatively, as a POST parameter.

Examplexxxx-xxxxxxxxx-xxxx

userRequired

User to get info on

ExampleW1234567890

include_localeOptional

Set this to true to receive the locale for this user. Defaults to false

Exampletrue

Present arguments as parameters in application/x-www-form-urlencoded querystring or POST body. This method does not currently accept application/json.

Response

Returns a user object.

Common successful response

Typical success response

{
    "ok": true,
    "user": {
        "id": "W012A3CDE",
        "team_id": "T012AB3C4",
        "name": "spengler",
        "deleted": false,
        "color": "9f69e7",
        "real_name": "Egon Spengler",
        "tz": "America/Los_Angeles",
        "tz_label": "Pacific Daylight Time",
        "tz_offset": -25200,
        "profile": {
            "avatar_hash": "ge3b51ca72de",
            "status_text": "Print is dead",
            "status_emoji": ":books:",
            "real_name": "Egon Spengler",
            "display_name": "spengler",
            "real_name_normalized": "Egon Spengler",
            "display_name_normalized": "spengler",
            "email": "spengler@ghostbusters.example.com",
            "image_original": "https://.../avatar/e3b51ca72dee4ef87916ae2b9240df50.jpg",
            "image_24": "https://.../avatar/e3b51ca72dee4ef87916ae2b9240df50.jpg",
            "image_32": "https://.../avatar/e3b51ca72dee4ef87916ae2b9240df50.jpg",
            "image_48": "https://.../avatar/e3b51ca72dee4ef87916ae2b9240df50.jpg",
            "image_72": "https://.../avatar/e3b51ca72dee4ef87916ae2b9240df50.jpg",
            "image_192": "https://.../avatar/e3b51ca72dee4ef87916ae2b9240df50.jpg",
            "image_512": "https://.../avatar/e3b51ca72dee4ef87916ae2b9240df50.jpg",
            "team": "T012AB3C4"
        },
        "is_admin": true,
        "is_owner": false,
        "is_primary_owner": false,
        "is_restricted": false,
        "is_ultra_restricted": false,
        "is_bot": false,
        "updated": 1502138686,
        "is_app_user": false,
        "has_2fa": false
    }
}

Common error response

Typical error response

{
    "ok": false,
    "error": "user_not_found"
}

Profile

The profile hash contains as much information as the user has supplied in the default profile fields: first_name, last_name, real_name, display_name, skype, and the image_* fields. Only the image_* fields are guaranteed to be included. Data that has not been supplied may not be present at all, may be null or may contain the empty string ("").

A user's custom profile fields may be discovered using users.profile.get.

Email addresses

Accessing email addresses
The users:read.email OAuth scope is now required to access the email field in user objects returned by the users.list and users.info web API methods. users:read is no longer a sufficient scope for this data field. Learn more.

Apps created after January 4th, 2017 must request both the users:read and users:read.email OAuth permission scopes simultaneously when using the OAuth app installation flow to enable access to the email field of user objects returned by this method.

Presence

A user's presence is found using users.getPresence.

Shared channels

When looking up a user belonging to a foreign workspace party to a shared channel, you'll find an is_stranger boolean attribute.

Errors

This table lists the expected errors that this method could return. However, other errors can be returned in the case where the service is down or other unexpected factors affect processing. Callers should always check the value of the ok params in the response.

Error	Description
`user_not_found`	Value passed for `user` was invalid.
`user_not_visible`	The requested user is not visible to the calling user
`not_authed`	No authentication token provided.
`invalid_auth`	Some aspect of authentication cannot be validated. Either the provided token is invalid or the request originates from an IP address disallowed from making the request.
`account_inactive`	Authentication token is for a deleted user or workspace when using a `bot` token.
`token_revoked`	Authentication token is for a deleted user or workspace or the app has been removed when using a `user` token.
`no_permission`	The workspace token used in this request does not have the permissions necessary to complete the request. Make sure your app is a member of the conversation it's attempting to post a message to.
`org_login_required`	The workspace is undergoing an enterprise migration and will not be available until migration is complete.
`ekm_access_denied`	Administrators have suspended the ability to post a message.
`missing_scope`	The token used is not granted the specific scope permissions required to complete this request.
`not_allowed_token_type`	The token type used in this request is not allowed.
`method_deprecated`	The method has been deprecated.
`deprecated_endpoint`	The endpoint has been deprecated.
`two_factor_setup_required`	Two factor setup is required.
`enterprise_is_restricted`	The method cannot be called from an Enterprise.
`invalid_arguments`	The method was either called with invalid arguments or some detail about the arguments passed are invalid, which is more likely when using complex arguments like blocks or attachments.
`invalid_arg_name`	The method was passed an argument whose name falls outside the bounds of accepted or expected values. This includes very long names and names with non-alphanumeric characters other than `_`. If you get this error, it is typically an indication that you have made a very malformed API call.
`invalid_array_arg`	The method was passed an array as an argument. Please only input valid strings.
`invalid_charset`	The method was called via a `POST` request, but the `charset` specified in the `Content-Type` header was invalid. Valid charset names are: `utf-8` `iso-8859-1`.
`invalid_form_data`	The method was called via a `POST` request with `Content-Type` `application/x-www-form-urlencoded` or `multipart/form-data`, but the form data was either missing or syntactically invalid.
`invalid_post_type`	The method was called via a `POST` request, but the specified `Content-Type` was invalid. Valid types are: `application/json` `application/x-www-form-urlencoded` `multipart/form-data` `text/plain`.
`missing_post_type`	The method was called via a `POST` request and included a data payload, but the request did not include a `Content-Type` header.
`team_added_to_org`	The workspace associated with your request is currently undergoing migration to an Enterprise Organization. Web API and other platform operations will be intermittently unavailable until the transition is complete.
`ratelimited`	The request has been ratelimited. Refer to the `Retry-After` header for when to retry the request.
`accesslimited`	Access to this method is limited on the current network
`request_timeout`	The method was called via a `POST` request, but the `POST` data was either missing or truncated.
`service_unavailable`	The service is temporarily unavailable
`fatal_error`	The server could not complete your operation(s) without encountering a catastrophic error. It's possible some aspect of the operation succeeded before the error was raised.
`internal_error`	The server could not complete your operation(s) without encountering an error, likely due to a transient issue on our end. It's possible some aspect of the operation succeeded before the error was raised.

Warnings

This table lists the expected warnings that this method will return. However, other warnings can be returned in the case where the service is experiencing unexpected trouble.

Warning	Description
`missing_charset`	The method was called via a `POST` request, and recommended practice for the specified `Content-Type` is to include a `charset` parameter. However, no `charset` was present. Specifically, non-form-data content types (e.g. `text/plain`) are the ones for which `charset` is recommended.
`superfluous_charset`	The method was called via a `POST` request, and the specified `Content-Type` is not defined to understand the `charset` parameter. However, `charset` was in fact present. Specifically, form-data content types (e.g. `multipart/form-data`) are the ones for which `charset` is superfluous.

Sample code

Bolt is a foundational framework that makes it faster and easier to build Slack apps with the platform's latest features.

Calling users.info in Java JavaScript Python

import com.slack.api.bolt.App;
import com.slack.api.bolt.AppConfig;
import com.slack.api.bolt.jetty.SlackAppServer;
import com.slack.api.methods.SlackApiException;
import com.slack.api.model.event.TeamJoinEvent;

import java.io.IOException;

public class UsersInfo {

    public static void main(String[] args) throws Exception {
        var config = new AppConfig();
        config.setSingleTeamBotToken(System.getenv("SLACK_BOT_TOKEN"));
        config.setSigningSecret(System.getenv("SLACK_SIGNING_SECRET"));
        var app = new App(config); // `new App()` does the same

        app.event(TeamJoinEvent.class, (req, ctx) -> {
            var logger = ctx.logger;
            try {
                var event = req.getEvent();
                // Call the users.info method using the built-in WebClient
                var result = ctx.client().usersInfo(r -> r
                    .token(ctx.getBotToken())
                    .user(event.getUser().getId())
                );
                // Print result
                logger.info("result: {}", result);
            } catch (IOException | SlackApiException e) {
                logger.error("error: {}", e.getMessage(), e);
            }
            // Acknowledge incoming command event
            return ctx.ack();
        });

        var server = new SlackAppServer(app);
        server.start();
    }

}

Hide code to initialize app
// Require the Node Slack SDK package (github.com/slackapi/node-slack-sdk)
const { WebClient, LogLevel } = require("@slack/web-api");

// WebClient insantiates a client that can call API methods
// When using Bolt, you can use either `app.client` or the `client` passed to listeners.
const client = new WebClient("xoxb-your-token", {
  // LogLevel can be imported and used to make debugging simpler
  logLevel: LogLevel.DEBUG
});
Show code to initialize app
// ID of user you watch to fetch information for
const userId = "U12345";

try {
  // Call the users.info method using the WebClient
  const result = await client.users.info({
    user: userId
  });

  console.log(result);
}
catch (error) {
  console.error(error);
}

Hide code to initialize app
import logging
import os
# Import WebClient from Python SDK (github.com/slackapi/python-slack-sdk)
from slack_sdk import WebClient
from slack_sdk.errors import SlackApiError

# WebClient insantiates a client that can call API methods
# When using Bolt, you can use either `app.client` or the `client` passed to listeners.
client = WebClient(token=os.environ.get("SLACK_BOT_TOKEN"))
logger = logging.getLogger(__name__)
Show code to initialize app
# ID of user you watch to fetch information for
user_id = "U12345"

try:
    # Call the users.info method using the WebClient
    result = client.users_info(
        user=user_id
    )
    logger.info(result)

except SlackApiError as e:
    logger.error("Error fetching conversations: {}".format(e))

New to building Slack apps with Python? Read Getting Started with Bolt for Python.

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